At BalanceX, we want you to be completely satisfied with your purchase. That's why we offer a 30-day money-back guarantee. If, for any reason, you are not satisfied with your product, you can contact our customer support within 30 days of your purchase.

To initiate a return, please follow these steps:

1. Contact our customer support team to inform them of your intention to return the product.
2. Pack the product securely in its original packaging.
3. Include the invoice we sent you with the product.

Once we receive your returned item and verify its condition, a full refund will be issued to the cardholder. Please note that shipping costs are not refundable.

Account Termination: By ordering a product or subscribing to our services, you grant us the right to terminate your account under any suspicion and cancel our services at any time, with or without cause, and with or without notice, effective immediately. This may result in the closure of your account, although your information will be kept on our archived records.

If you wish to terminate your account, you may do so by following the instructions in our Subscription Disclaimer or contacting Support. Additionally, you can use the "Unsubscribe" tab featured in all the emails sent by [Your Business Name].

Policy Updates: Please note that the Terms of Service are subject to review and revision as needed, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you have any questions or concerns, feel free to contact our customer support.