RETURN POLICY

If you're not satisfied with an item you purchased from us, we want to make it right! Please email info@balancex.shop within 30 days of order receipt and we will be happy to help you with a return, exchange or replacement.

Refunds are available for unused items in their original packaging for more info please visit Refund Policy 
Exchanges or store credit are available for used items.

Customer is responsible for return shipping, except in the case of damaged or defective items.

Please note: all of our products include a 1 year warranty